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Is the Keyboard Going the Way of the Typewriter? - spectrum.ieee.org/podcast/geek-l…

Do you have any tips on identifying bad management? Let us know and you could feature in our next management article.

A Beta Design of our new website has been released today. Changes still to be made. #customercare #callcentre #contactcentre

Breaking News! Today a Member of Parliament has joined our team. We'll be releasing a press statement soon! #callcentre #customercare

Happy Friday! the website re-development is well under way. We're got two positions left on our content team join today bit.ly/wpruVq

HUGE changes to our website coming soon and two new Call Centre Managers joining the team - Join Today! bit.ly/wpruVq #callcentre

@callcentretoday

8 Tips To Motivate Agents